This request has been received and submitted to the City agencies for review and appropriate action.

Your concern has been received and forwarded to the Department of Public Works (CRS# 20020936941) so that proper inspection and handling can take place accordingly. This team has had problems with equipment breakage in regards to motor graders that break and need repair and may have broken again and back in the shop. Also members of the Alley Team are engaged in leaf and/ or snow removal services right now. Regardless, please know the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

This ticket is closed in the City's Work Order system.

Would it be possible to have this item remain open until DPW has the resources available to inspect and resolve the pot hole? It seems to makes sense to keep this open in terms of tracking and communication.

This request has been received and submitted to the City agencies for review and appropriate action.

By LEWIS, TRACEY N: 4/23/2014 1:51:16 PM
Forwarding the request to the supervisor D. Hopkins

Your concern has been received and forwarded to the Department of Public Works (CRS# 20020936941) so that proper inspection and handling can take place accordingly. As this is not actually a pot hole but an alley repair, this request will be closed and kept open on the Citizen's Request Tracking System (CRS) until all work has been completed. This team has had problems with equipment breakage in regards to motor graders that break and need repair and may have broken again and back in the shop. Also members of the Alley Team are engaged in leaf and/ or snow removal services right now. Regardless, please know the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

This ticket is closed in the City's Work Order system.